Family First Homecare TestimonialsI am proud to be affiliated with Doug Drabina and Family First Homecare. Their response time and care is exceptional. Doug personally contacts and follows up on all of the patients and their loved ones. Communication with the physician is both professional and personal. I have worked with dozens of private duty home health agencies and I can say without equivocation that he and his agency deliver the services exactly as promised.
It is without reservation that I recommend Doug Drabina and Family First Homecare. Please contact me if you have any further questions.
-James Villotti MD FAAFP – MDVIP, a P&G Company
As a concierge physician in Sarasota for nearly a decade, I have established a very discerning patient population. My patients trust me not only to use the most advanced diagnostic testing and treatment options to maintain their physical and mental health, but also to work closely with similarly-minded clinicians and caretakers to form a comprehensive care team. I have found Family First Homecare to be an excellent resource for patients and their family members that need additional help with medication and patient transport to doctors’ appointments, and day to day care. It is rare to find a company that is so accessible to the physician and family. Since I have been using their team, I have had several patients’ family members call me personally to thank me for the referral. They are truly a top notch organization.
-Sheri Weinstien, MD – CEO Sarasota Wellness & Internal Medicine
At Private Physician Services it is our duty to offer unprecedented access for a patient to their physician and ultimately receive the care and attention they deserve as a member of our practice. Going an extra step in customer care and being a champion for patients with chronic conditions is key to our success as a concierge physician service. Private duty homecare is often an extension of our services and it is crucial that we partner with an agency that provides the same level of care and attention to detail we give to our patients. We have found that partner in Family First Homecare. Family First Homecare has come through for our patients with extraordinary aides and nurses time and time again. They truly put patient needs first in all they do and pride themselves in exceeding the client’s expectations in what a private duty home health agency should be. I would happily refer anyone with home health care needs to Family First Homecare and I am confident that they will manage all patients with quality care, professionalism and integrity.
-Dr. Carlos Caballero, MD – Private Physician Services
I have been working with a home health agency for many years and when I needed to change the agency I interviewed several. Family First Homecare was the only agency that was completely honest with me, was willing to work with me and not try to take control of my Mother or her home. I came with eight women that have been taking care of my Mother and was unwilling to let anyone of them be replaced. Doug Dabrina’s (company administrator) integrity and his respect for all his employees is something that I did not find with any other agency. This is something that I appreciate more than anything. After working with Doug everything he said he would do has been done. I would highly recommend his services to anyone in the Sarasota area as his business is head and shoulders above the rest!
-Seyna Green – Satisfied Daughter of Patient
Family First Home Care LLC stepped in and provided round the clock care for my mother when my caregiver was no longer able to provide services.
In a matter of hours Doug Drabina had assembled a group of caregivers to provide my mother round the clock care.
I would recommend Doug Drabina and Family First Home Care to anyone considering providing home care to a loved one as they always go one step above.
I wanted to take a moment to thank you, Lauren Machowski and all of the Aides who attended to my Mother, Madge Mayo, over the weeks from mid-July until mid-September.
Homecare provided by Family First was valuable in keeping my Mom in her home for as long as was possible. Tiffany, Corissa, Heather, and several other aides provided excellent assistance, care and companionship to her during those weeks.
Scheduling is a big part of your business and I was amazed several times at the flexibility of your operation and the speed with which changes were made when something needed addressing. Special thanks to Lauren for being on the ball during those times.
Please extend my sincere thanks to all of those involved in caring for my Mom and please call me if you should ever need a reference.
Finding the words to express my gratitude for Tori Higdon, your recommendation for caregiver to Ed Cuellar, can sometimes be difficult, only because there are so many adjectives that I could use, I don’t know where to begin.
I count my blessings every day that you have such competent personnel in your employ and that I used your agency in my recent need for someone to care for Ed during my surgery and recuperation.
Tori didn’t hesitate for a moment to do many things that she was not asked to do. She took the initiative on her own and was by Ed’s side at all times. My neighbor commented that she saw Tori helping Ed into the car, taking him for walks, and just her general attitude showing how much she cared for her charge.
Tori is considerably knowledgeable about problems that the elderly encounter and she doesn’t hesitate to pass her knowledge on to those around her. It’s like she simply cannot do enough. I found her extremely helpful, caring, loving, and the list goes on.
I would recommend her for any position when caring for the elderly and sickly. She is the best.
To Whom it may concern:
It is my distinct pleasure to recommend Family First Home Health and its president, Doug Drabina. My experience with Doug and his company have been exemplary. I’ve had the opportunity to observe the services and operations of a large number of home health agencies for many years. Without question, Doug and his team are superior in every respect. Doug clearly strives to meet and exceed the highest standards of integrity, service, and ethical conduct in all of his transactions. At every opportunity, he fosters a culture that represents service, contribution and honesty. In addition to this, he provides world-class support to his valued clients and employees. I am certain that you will remember your interactions with Doug fondly and favorably.
Thank you so much, you were there when time was short and need was long. True professionals, many thanks.Anne
Family First helped me get through a very difficult time with my Mom. I had 24/7 care for 3 months in rehab. The aides were caring and reliablable and went over and above to help my Mom when the rehab facility staff didn't.
Excellent at the paperwork hurtles of insurance.
Our family's biggest hurtle was the overwhelming amount of paper work to file for the insurance company. Doug at Family First started filing the paperwork immediately. Often by the time our insurance company sent us paper work by mail and we took it to Family First, Doug had already filed it. Family First has great staff in the office and the nurses who visit, however we might never know that if Doug hadn't helped us with the paperwork.
A friendly, personal and supportive experience
This agency is warm and friendly. Someone is available 24/7 to help. They try very hard to match the caregiver with the cliient for the best experience. My husband is a difficult person to care for, and Family First has sent a wonderful caregiver with tremendous patience, a delightful personality, and exceptional nursing skills.
First class service from Family First Homecare
My family has had the same caregiver from Family First Homecare for four years. My Dad has dementia and needed supervision. He has gotten much more than supervision from his care giver. The structure, the caring attitude, and professionalism exceeded our expectations. I would recommend Family First Homecare without reservation to anyone that has the need to bring someone into their home. Thank you to Doug and his professional team for giving my Dad the best care a daughter could ask for. Beth
Only used Family First for two weeks, but so far I am very happy. Much better than our previous caretaking experience.
Honest and proffessional, refreshing experience, Highly recommend to any Nursing Candidate or anyone needing PDN services
As I come in contact with many Health Providers in my business, I have seldom seen the professionalism and courtesy I have experienced with this company. Namely, Doug and Cassandra, they treat people with honesty and provide impressive knowledge. A refreshing experience to say the least. Highly recommend.
Family First was a life saver!
After Dad's recent surgery, his care immediately following the procedure was critical, and we couldn't have done it without Family First. Caregivers were kind, concerned and trustworthy. We especially appreciated David, Darryl, and Francis. Melissa was quick to respond to schedule changes. Nurse Cassandra was responsive to our questions, and very professional in her responsibilities. Doug was friendly and personal in his business approach. WE ARE VERY GRATEFUL FOR THE TLC FAMILY FIRST PROVIDED US!
thanks for your patience and follow through
Many thanks to Doug, Cassandra, and Melissa for working so patiently with us, arranging schedules, covering the days and hours, and finding so many excellent caregivers for us to choose from. YOur CNA's are very well skilled and experienced, compared to some other caregivers we have had. You are very responsive to our calls. understand our needs, and work hard to meet them. Thanks aain to all the ladies who have come out to give care, and to the excellent Family First administratos.
Made every effort to ensure our needs were met
After interviewing a range of care giver organisations, we decided on Family First and were very pleased we did so. The care givers were all very lovely people and committed to ensuring our needs were met. What was most impressive were the efforts that were made by Family First to ensure we had care givers at all the times we requested. Even on some occasions when we had unexpected urgent needs or made special requests, Family First came through with help needed. Whenever we phoned, someone was available to talk with us and help out. Family First also tried hard to minimise the number of care givers, so we had continuity in who was helping in the home. Thanks so very much to everyone who helped us out during some very difficult times!
New to this
We are new to the home care experience & after one bad turn with a large company we found Doug & his agency. Doug is a knowledgeable, personable businessman who has been with us every step of the way. He took a great deal of time getting to know our needs & sent Lisa our way. She is dependable, polite & skilled at what she does & that is just about anything! We are very happy with our choice of Family First & I have recommended them to others.
Caring and Attentive
I have been very pleased with the aides that have been sent from Family First. They have been competent, pleasant people and I feel comfortable leaving my father in their care. If there is ever a scheduling issue, the staff works very hard to correct it, and all my questions to the staff have been met with respect and a complete answer. I appreciate that!
A top notch company providing competent caregivers
Family First provided top notch, caring and competent caregivers. They were each skilled in their own way at using interventional strategies to redirect my husband by telling light hearted stories to keep him calm and bring a sense of peace. Over the course of time, we've had to call Family First at night or week-ends when an emergency came up. It was nevere an issue. They solved the problem within a matter of hours. Office staff as well as caregivers always communicated in a professional and kind manner. Its a daunting task to find the right homecare company to work with. Family First was it for us. Never once did we feel insecure with our choice and I would , without hesitation, use them again. IIIIIIt
Doug Drabina family first Sarasota
Very happy and pleased with the service I got for my daughter Emalynn Roberts. Doug's and his staff were very atintive to our needs and was very acomitating . Would love to do buisness with him again.
Thank you for being there for us when we were unsure how we were going to move forward with my husband's recovery. We have recommended you to some friends who may need your services in the near future. here is no doubt that you will be who we call upon next time we need your services.
Doug and his team provided a very first class service in caring for my father. They were able to provide a person that understood my father's needs and care which resulted in the best for him. I would recommend their group to anyone looking for help in the home.
Our family would like to commend you on the excellent services you provided in time of crisis. From start to finish your organization excelled. You were in constant contact by phone and in person, once I flew down. We could not have survived my dad's sudden emergency illness without your assistance. We knew mom was well taken care of.
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